Originally Posted by
PSU Mudder
...
This is a confusing new policy for everyone, and eventually it'll get ironed out, but in the early days I'd highly suggest going the online route for the best chances at a good result.
I tried going online - if I choose 'change flights', I'm only offered true changes - full change fee + fare difference. If I use the check-in system, I don't see a place to do a SDC change - am I missing it somewhere?