Originally Posted by
From NYC
Depending on the age of the minor, it just sounds like a very bad idea to put them in the exit row. I've always heard the pre-flight announcement that if the people in the exit row cannot be counted on to do the right thing in an emergency, or if there are minors, they should ask to be moved. Having to deal with a minor in an emergency situation while seated in the exit row just strikes me as wrong. I hope the folks who made the seat switch had no idea, but the GA or FA should've done something about that.
The FA did fix it. The GA is the one who messed it up in the first place. Of course, the fix did not involve my wife getting her seat back, so that wasn't helpful to me.
Originally Posted by
channa
I had a similar situation on a UA flight. The GA tried to cloud the issue by blaming me ("You checked in online, you must've done it"). I then called over a Service Director, and he pulled up the audit log to find out who did it, and called the GA on it. We worked out new seating, he apologized, and all was well.
This should be what CO does as well, but CO doesn't deal appropriately with this sort of situation, IME. And this isn't even an IRROPS situation that they do badly in. Go figure.