FlyerTalk Forums - View Single Post - No such thing as a Guanranteed seating assignment
Old Jul 24, 2008 | 10:44 am
  #12  
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Originally Posted by sbm12
I had a similar situation flying with my wife EWR-ATL. I split the PNR after getting both of us into exit row seats so that I had a chance at the upgrade. Come to find out that my wife's 14F has been reassigned to 10F. When pressed for an explanation I had to go through four different people before the agent in the PC actually admitted to me what had happened - a pair traveling together demanded seats together and moved my wife to accommodate them. Even worse is that the agent in question put a minor in an exit row by doing so. And when I asked to have my wife put back in that seat I got the "we don't move people out of seats on a whim so we can't do that for her" yet they had literally just done it hours earlier to displace her in the first place.
Depending on the age of the minor, it just sounds like a very bad idea to put them in the exit row. I've always heard the pre-flight announcement that if the people in the exit row cannot be counted on to do the right thing in an emergency, or if there are minors, they should ask to be moved. Having to deal with a minor in an emergency situation while seated in the exit row just strikes me as wrong. I hope the folks who made the seat switch had no idea, but the GA or FA should've done something about that.
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