FlyerTalk Forums - View Single Post - Summary of Amenities Provided Due to UA/UAX Controllable Delays/Cancellations/Weather
Old Jul 23, 2008 | 8:48 pm
  #13  
das
 
Join Date: Feb 2000
Location: Chicago
Programs: UA 1K, AA Gold
Posts: 3,640
Originally Posted by spartacus
But then comes the kicker. Where is my meal voucher? She tells me that UA only gives meal vouchers for 1Ks now. I tell her I specifically asked and was told I would get a meal voucher BEFORE giving up my seat. Her first response was tough; after I pressed she told me to get one from GA when I arrived MKE. I get to MKE and the guy said he would if he could but he couldn't even access the flight record, that he would need to do that to give me a voucher.
Your story is kind of ironic, because I volunterred for a bump today which required an overnight stay, and when I asked for the meal voucher with my hotel voucher (I only negotiated the hotel as part of the "deal"), I was told that I was not due a meal voucher because I was not on a meal flight. Sort of absurd logic if you ask me, because due to the bump I had a 14 hour delay....but I guess if UA doesn't alienate too many VDBs this way, maybe it makes sense to the bottom line.

Anyhow not a huge deal for me as I probably wouldn't have used the meal voucher, and the hotel they put me up in has free breakfast.
das is offline