By the way, in doing research for this post, I came across HHoppe1 post about now being able to upgrade/downgrade hotel portions of a travel package -- could not do this before and did not know of this change.

This was important to me as I am sitting on a 7 night Category 6 reward and would have loved to downgrade it and get the 15,000 points refunded to my account -- Guest Rewards confirmed that this can be done.

However, Berlin is such a hot destination right now, that whereas a couple of years ago award availability was wide open for the Marriot and the CY City Center -- that is not the case now.

Problem is the 7 night award is booked under the wife's reward number and they will not substitute my name and awards number for hers.

Was told that SOP was to cancel the reward reservation and then re-book under me. Problem is, space is so tight, unlikely would get the dates wanted -- Calendar shows many dates already sold out for Standard Rewards.

So unless one of you know a special phone number to make the switch, will have to content myselfy with the 7 night awards stay taken from her account, and upgrade/downgrade my Cat 6 for some other stay -- no biggie, but would have preferred to clear the books before using another reward.