FlyerTalk Forums - View Single Post - PHL Ticket Agent: "We don't sell tickets here. Call 1-800-UNITED1"

Jul 21, 2008 | 11:49 am

#27

GUWonder

Suspended

Join Date: Jul 2001

Location: Watchlisted by the prejudiced, en route to purgatory

Programs: Just Say No to Fleecing and Blacklisting

Posts: 102,077

I've seen UAgents refuse to do ticketing because they want to be free to check-in people who may have flights to make. Understandable but quite ridiculous given UA is just annoying customers at a moment where they are in a position to let UA book additional revenue on their books for a ticket sale.