FlyerTalk Forums - View Single Post - Ask a United Reservation Agent - Q & A thread
Old Jul 21, 2008, 9:32 am
  #32  
greggoak2
 
Join Date: Nov 2006
Location: Denver
Programs: UA 1P
Posts: 96
Thanks for taking the time to answer these questions! My question for you is about doing searches for award seats on *A partners for international flights. I've had calls where it takes quite some time for the agent to search through multiple route and carrier options and a few where the agent told me they didn't see any availability on any routing/carrier combination within just a minute or two. The speed with which they tell me there isn't anything has made me suspect that they didn't really search very many options. But maybe I'm misunderstanding how these searches work? Why might I get an answer once in one minute and another time in 10 minutes? Should I not be suspicious of the quick "no" to award seat availability?
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