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Old Apr 24, 2003 | 2:19 am
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LondonElite
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Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
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Our trip to TG London CTO

Apologies for the new thread, but I wanted to point the 93 people who sent me emails last night, asking me to pick up tix, directly to this.

I just went to the TG CTO in London. There were about 6 hopefuls there but Allan Offerman, Assistant Manager, Passenger Services, told us (in a very nice way) that they would not be able to honour the bookings. We were given the following letter:

24th April 2003

Dear Passengers,

On 23rd April 2003, the prices shown on Thai Airways International's website for flights on the London to Bangkok route contained an error. All fares quoted for all the applicable classes showed a zero fare.

Although you have sought to make a booking, I regret to inform you that the nature of this unfortunate but obvious mistake was such that Thai Airways International is unable to issue you with tickets on the basis that no fare is to be paid. The airline would, of course, be pleased to accept bookings on the basis of its usual applicable fares.

I sincerely apologise on the behalf of Thai Airways International for any inconvenience this may have caused you.

Yours faithfully,

Kriangkrai Manomaiphan
General Manager,
United Kingdom & Ireland
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