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Thread: QF onboard duty free - return of faulty product
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Old Jul 20, 2008 | 5:07 pm
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og
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Originally Posted by eoinnz
In Sky Shopping purchases come with a 'money back' guarantee. All returned products, except where required by law, must be either returned:

1. On board on the same day and sector as the original purchase; or
2. Within 28 days of purchase with proof of purchase, unused, undamaged and with the original wrapping...
How on earth can you return a faulty product UNUSED. Surely you have to use it to find out it doesn't work. Sorry eoinnz, this is not a shot at you, but the wording of those who market the product. This seems a great way to stop people returning goods.
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