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Thread: Sheraton Hong Kong Hotel & Towers - [Master Thread]
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Old Jul 18, 2008 | 9:47 pm
  #82  
milehighj
10 Countries Visited20 Countries Visited30 Countries Visited20 Years on Site
 
Join Date: Nov 2001
Location: Asia, mostly
Programs: BA Gold, Marriott Plat, Hilton Gold
Posts: 1,095
I booked to stay at this hotel next week using SPG.com, after which I got my usual immediate confirmation e-mail.

When I subsequently retrieved my booking from SPG.com, I noticed that my e-mail address on record with SPG.com had been changed to my old, long out-of-date corporate e-mail from at least 8 years ago (!) when I last stayed there!

I've amended my details and so far it hasn't been overwritten again. But it seems like a downright dumb idea to overwrite up-to-date guest data from SPG.com with old guest data just because you happen to have a returning guest file on record.
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