Originally Posted by
Starwood Lurker
I would just ask the front desk to put you through to the executive office of the hotel, but if that proves unsuccessful, checking the customer contact phone numbers at spg.com, it looks like you can call the Singapore office toll-free in Hong Kong by dialing 2317-3300.
Regardless, my apologies for any problems you've encountered on this stay.
Best regards,
William
Front desk tell me that manager isn't available on the weekend, but I can get a feedback card (which they will probably throw in the bin after I check out judging by my experience so far). I have a very early red-eye checkout on Monday so won't be able to catch any 9-5 managers.
Phone +852-2317-3300 is regrettably only in Cantonese.