Originally Posted by
sohrabm
i had a flight with my family to atlanta today at 5:15pm...we were at the pearson airport at 2:00...got checked in and everything and then they gave us to 'customs...so from 2:305-4:30 we kept waiting while people who came after us were done and cleared and left for their flights....at 4:35 they started interrogating my brother in a very rude way and kept going on for 15 minutes...we kept waiting and they let finally left us at 5:10 smirking and ssaying we will be able to get our flight...when we rreached the terminal,our flight had departed...we had to pay extra $250 to book our flights for the next day...all the inconveneience and extra charges we had to go through cuz of the US custom officers...not only those officers but even the ones who were issuing the boardin passes were very rude...who can i complain to ,where do i raise my voice?so disappointed that even i live in canada,there is no one we could ask for help.
I am afraid when dealing with US customs/immigration there is essentially nothing you can do. Plus, it's not like these guys are terribly competent or civilized. Just take it and go on with your life.
At one point, when the dollar was very low, we had one of them as a neighbor. Not bad people, but at the end of the day, they could tell they were somewhat culturally challenged and they had a huge inferiority complex.
I myself never had a serious problem with US immigration, they have typically been polite if impersonal and looking like the suspect anyone.
Worst that ever happened was that we got admitted up to the 31 of June 1980 something. My wife was trying to tell me there is no such a date; I had to tell her in a foreign tongue to "shut up, woman, can't you see the guy is challenged enough by the situation as it is. You don't want to get us in trouble."