FlyerTalk Forums - View Single Post - elite extensions--when does this kick in?
Old Apr 10, 2003 | 6:36 am
  #6  
VanMan
 
Join Date: Jul 2000
Location: Kuala Lumpur
Programs: AA Plat for Life, Starwood Platinum, HH Gold
Posts: 591
My flight to take me over 50k miles (and back into PremEx) was JFK-NRT, which left on 31st March, and, of course, arrived on 1st April. The miles for this flight showed as posted on the 31st, but my status was showing as Premier, and not PremEx. I e-mailed the SIN United team, and this was their response:

"The Elite Extension Promotion actually requires the flights to be completed by
31 March 2003, only these miles will count towards the Premier Status for 2003.
Our records shows that you complete the trip on 1 April 2003 which does not
count towards your Premier Status for 2003. We understand you are our Loyal
Mileage Plus member and we have decided to make a one-time exception to retain
your Premier Executive Status for 2003. This status will be effective until end
of February 2004. We hope you will travel with us often and experience the
exceptional service and style reserved for our Premier members around the
world."

So...I'm very happy with the outcome, BUT do we have to be very careful with a flight that leaves on the 31st March, but arrives on the 1st April, in future years?


[This message has been edited by VanMan (edited 04-10-2003).]
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