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Thread: PHL Ticket Agent: "We don't sell tickets here. Call 1-800-UNITED1"
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Old Jul 15, 2008 | 8:29 pm
  #17  
gfowler-ord-1k
In memoriam
 
Join Date: Feb 2002
Location: Chicago, IL (ORD), Phoenix AZ (PHX)
Programs: UA 1K 1.9MM, Starwood Platinum, a nothing in several others
Posts: 5,176
Originally Posted by mcgahat
... Here at IND there are often times agents that just flat out do not know anything about ticketing working and they hate to call the help desk to get help because according to them the help desk "makes them feel stupid". ...
In the past few months I have booked 3 tickets using vouchers in IND and have been training them Hopefully they are getting better at it.
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