My guess is there are probably some options that SPG has that Marriott doesn't as well.

I didn't say Starwood was sticking its head in the sand and is not willing to do something like this in the future. In fact, as some have already said, some hotels are already doing this. At the moment, however, it is out of the question across the board, so we have an alternate way for you to get a hotel bill post-day in those instances. And, it involves contacting Hotel Customer Service by phone or by email.

Best regards,

William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide

[email protected]