Originally Posted by
SFOAmdam
I have a short LH leg each direction and UA says cannot split PNR and not cancel the LH legs. So I guess I am screwed. I hope someone in inventory management opens up a 2 seats at a time. I would hate to think that booking two tickets on one PNR will mean that we miss the upgrades.
Any other ways to increase my chances?
I recommend the FT mantra of say thank you, hang up and call again. It's likely another agent can do what that one was unable to. I've had that experience where the 1K desk rep wasn't willing, but a friend (1P) called on their number and had it split in minutes. YMMV on this one.