Originally Posted by
flyinryan
I have to say I am a little confused by the Hertz station at TPA. It's not like it's a small airport or anything. There is no #1 Gold anything there, just a roped off line for you to wait in to talk to the counter agents.
The agents there are pretty good IME, but what the heck is going on with that? Even at smaller airports that I've been to recently, like BUF, ORF, there is at least a #1 Gold kiosk or booth out by the cars.
(I just loathe waiting in line while Fred and Myrtle are having every single detail of their rental gone over ad nauseum, that's all)
I was surprised, too, last year when I arrived in TPA and found the same situation. It is odd that Hertz doesn't have Gold service. The staff, though, were great -- had a puncture on the way to the airport early in the morning. Called Roadside Assistance. They called the location and local manager sent someone to pick me up and drove me straight to the terminal! ^^ Made the flight as the last person on!! I left the car by the side of the road and they came and picket it up later.