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Old Jul 12, 2008 | 5:58 pm
  #17  
EsquireFlyer
Formerly known as CollegeFlyer
20 Years on Site
 
Join Date: Jan 2004
Location: JRA
Programs: DL Plat, UA Million Miler / fmr. 1K, Hyatt Globalist, Marriott Gold.
Posts: 6,717
Originally Posted by WayMaker
The advise from wxguy and collegeflyer is correct. But let me add this note:

You will find many UA agents unaware of how it works: as-the-crow-flies, from origin to destination. Be ready to patiently explain it. I had an agent try to force the system to charge me more 500s some years ago. I flew ATL-ORD-AUS in F using just two 500s since AUS-ATL is 813 miles. But it took a discussion at check-in with an incredulous, less than fully informed agent, who was quite adamant that I owed UA four 500s. A supervisor reluctantly cleared up the discussion. That was some years ago. Perhaps the system can't be overridden now.
I think a few posters have reported that the computer refunded the extra e500s automatically. But to be safe, you should just OLCI to avoid this problem.
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