Hi FT'ers...
Last week I flew United thru Chicago and Denver on my way to Spokane, WA. Is the RCL more typical of *A lounges than the MLL? It sucked. Let's compare:
- The RCL had very little out for breakfast: donuts, some yogourt, bagels, crappy coffee. The MLL usually (YOW and YYZ anyway) has yogourt, granola, cereals, bread choices and much tastier coffee. (Note: YQR's lounge does exist but it's sort of a shoebox.)
- For dinner, there were some snack options, but the MLL usually offers hot soup, salad, bread, cheese and cookies.
- Alcohol is free in the MLL and not in the RCL.
- The choice of non-alcoholic beverages in the MLL is very extensive. The RCL had water, coffee and some juice. Nothing else.
- Internet access was restricted to United *A Gold only, not all *A Gold members. MLL does not have this restriction.
- The computers available were old and you were limited for a short time.
- The office equipment is limited. The MLL has a fax, photocopier, colour laser printer.
- There were no newspapers, magazines or anything to read beyond a few crappy outdated advertising rags.
Overall, a very disappointing experience. I felt spoiled in the MLL after this experience. Why anyone would pay to go into the RCL is beyond me, though admittedly it was still way better than sitting at a gate.