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Old Jul 12, 2008, 11:50 am
  #19  
LarryU
 
Join Date: Feb 2000
Location: Lake Oswego, OR
Programs: UA 1K 2MM, Marriott Lifetime Platinum, Hilton Diamond
Posts: 3,202
Originally Posted by rdg_dc
Is it normal to not hear from the transit hotel re: reservations?

I've sent multiple emails regarding a stay more than 4 weeks away--with no response in about two weeks.

Should I plunk down the money and call them?
I have found that delays of this sort used to be very common over the last year or so but they had become much more responsive of late.

I have called them directly in the past and the phone rates were not too bad. I use a prepaid service, www.onesuite.com, whose rate from the US to Singapore is two cents/minute, cheaper than for domestic US calls!
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