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Thread: "The passenger was interfering with the screening process..." -video at 11
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Old Jul 12, 2008 | 10:38 am
  #100  
Cee
 
Join Date: Feb 2008
Posts: 562
Originally Posted by halls120
Are many - if not most - of these outbursts triggered by passenger attitudes?

I'm sure they are, but that doesn't excuse an overreaction by security personnel.

Sorry, but TSA employees work for the public. It's not the other way around.
Some screeners have a bad attitude regardless. But yes, most escalations I have seen are due to the passengers attitude. I have some screeners that are cheerful and happy no matter how rude a person is to them. I give them credit for that, I don't always understand how they do it.
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