FlyerTalk Forums - View Single Post - "The passenger was interfering with the screening process..." -video at 11
Old Jul 12, 2008 | 10:28 am
  #99  
halls120
A FlyerTalk Posting Legend
1M
50 Countries Visited
All eyes on you!
20 Years on Site
 
Join Date: Jun 2005
Posts: 72,322
Originally Posted by Cee
Are you argumentative when you are having your bags checked? Do you repeatedly try to reach into your bag? If not, that is probably why you have never been asked to step back.
No. But I have witnessed several situations where an inexperienced - or incompetent - TSA screener elevated a situation to the point of conflict that should have never happened. In one instance, after a passenger was horrendously abused, I gave him my business card and told him that if he wanted to report the incident, I'd be happy to serve as a witness.

Are many - if not most - of these outbursts triggered by passenger attitudes?

I'm sure they are, but that doesn't excuse an overreaction by security personnel.

Sorry, but TSA employees work for the public. It's not the other way around.
halls120 is offline