SWA S L O W website updating
I have canceled and changed some reservations today. The Ticketless Travel Funds (why call them that???) took an hour to show up. And after using some, took another hour before the balance was correct. They actually told me they were 0 balance while, I guess, the system was processing.
I would have been upset if I missed a low fare or Award (using Funds for payment of fee) due to me having to wait.
And I know it has been mentioned before, but why not show more info in Subject line of Confirmations -- date, city pairs, pax, Resv. #??