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Old Jul 11, 2008 | 12:05 pm
  #15  
UA Insider
Company Representative, United Airlines
 
Join Date: May 2006
Location: Chicago, Houston, or somewhere in between
Posts: 2,176
Originally Posted by belynch
Does CO.com support know about the pda site? When I was stuck the other week during irreg. ops in IAH I was using the pda site to figure out the best option for me (I'm super type A, I don't trust anyone else if I can get the info myself... I know... I'm working on it) back home. I found a slight glitch and I referenced the pda site and the co.com support essentially gave me a over the phone.

I didn't push it, but was just curious if the pda site is, what we affectionately call in our company a U-boat. A project everyone knows is lurking under the surface, but only a few in the circle of trust know what or where it is at any given moment. Until it surfaces.
Hi belynch, as with any new concept, it'll take a while before our entire front line is versed. That said, we're now conscously making an effort to get the word out both to our co-workers (via bulletins, visits, etc.) and to our customers (via TripAlert and online boarding passes, etc.).
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