Originally Posted by
belynch
Does CO.com support know about the pda site? When I was stuck the other week during irreg. ops in IAH I was using the pda site to figure out the best option for me (I'm super type A, I don't trust anyone else if I can get the info myself... I know... I'm working on it) back home. I found a slight glitch and I referenced the pda site and the co.com support essentially gave me a

over the phone.
I didn't push it, but was just curious if the pda site is, what we affectionately call in our company a U-boat. A project everyone knows is lurking under the surface, but only a few in the circle of trust know what or where it is at any given moment. Until it surfaces.
Hi
belynch, as with any new concept, it'll take a while before our entire front line is versed. That said, we're now conscously making an effort to get the word out both to our co-workers (via bulletins, visits, etc.) and to our customers (via TripAlert and online boarding passes, etc.).