FlyerTalk Forums - View Single Post - What is the purpose of the BF concierge

Jul 10, 2008 | 8:16 am

#78

HeathrowGuy

Suspended

Join Date: Jun 2005

Programs: Continental Gold Elite, United Premier Executive

Posts: 6,766

I disagree 100%. Good premium longhaul airlines have concierges (or similar) to cut through the red tape and make things happen for an airline's very best customers.