Originally Posted by sunrisegirl

Swiss Tony - I do understand what you're saying but please realise we're only doing what we're instructed to do. AS CSA's we don't make the policies, just the ones who have to enforce them. We're not being obstructive, just following procedures - if we don't we get told off.

As I've also said in that thread, not all crews will do this for you and it's against policy for them to do so. It would be a shame for people to come to expect it and then it doesn't happen.

However, there are times when there are dozens of babies on board and it's physically impossible to store all the buggies on the aircraft. Furthermore, if the crew then have to get all these out it delays passengers both getting on board and disembarking the aircraft. Believe me, I've seen it happen and had to deal with the complaints from passengers as to why they've been held up.

You're just one passenger with an infant, multiply that by 20 or more (as I witnessed just yesterday) and I'm sure you'd be able to appreciate the other side of the coin.