I am having a harder and harder time distinguishing UA, AA, and Delta from a low cost carrier. I figure one more devaluation of the frequent flyer program will just about do it, when added to all these other annoyances.
Notice that "alternate ground transport" max is $100 per passenger -- including 1k's -- but $250 for a GS.
In case of an unfortunate overnight, do I have the option to take whatever UA is paying for a crappy hotel and apply it to the kind of hotel I stay in normally?