So you don’t have a perfect rating as an Uber passenger? Join the club. Even the service itself says a perfect 5.0 is nearly impossible. But the reason why your score is low may surprise you—it ranges from everything from smelly food and crumbs to not tipping and slamming the car door on your way out.
In today’s world of ratings and instant gratification, we all want to be the top ranking at whatever we can—and that includes services like Uber. But sometimes, we may glance at our rating to find the surprise that (gasp!) we don’t have a 5.0 ranking.
Without rating comments on Uber, it’s usually difficult to figure out why we weren’t ranked as perfect. Business Insider took some of the mystery out, chatting with 20 different drivers from Uber, Lyft, Via, and other ride-sharing services to determine what makes a crappy passenger the worst in their book.
Here are the top pet peeves.
- Food: Nearly every driver complained about people bringing smelly food into their cars (the odor lingers after you leave, you know) and passengers leaving crumbs in the car after they ate. The drivers have to clean that up after you leave.
- Smoke: It’s rare that someone will pull out a cigarette in a car that isn’t theirs, but vaping remains an issue. Drivers don’t like the smell, and they don’t like people trying to sneak it. If you smell like weed, too, then you’re getting a lower rating.
- Fighting the Route: All of the drivers have a GPS service. You may know your way around town really well, but let them do their job instead of complaining about their route.
- Bad Manners: This includes slamming the door, being a jerk, harassing female drivers, not being ready when the car arrives, not tipping, and using the wrong pick up point.
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