IHG Debuts “Smart Rooms” in Chinese Properties

At several hotel properties in China, Intercontinental Hotels Group (IHG) has debuted its new “smart room” technology, which encompasses features such as user voice control, as well as the ability to “freely switch settings between work and leisure modes, and enjoy a more convenient and seamless room service experience,” according to the hotel group.

“Millennials are particularly sensitive to technology, often seeking new things to try. The AI Smart Room will undoubtedly be extremely attractive for them, paving the way for a new level of modernisation and consumer satisfaction,” said Lin Wang, IHG’s Vice President of Marketing in Greater China.

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