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A Flight Attendant’s Response to A Seat Complaint Goes Viral

A Flight Attendant’s Response to A Seat Complaint Goes Viral
Jeff Edwards

A flight attendant came up with a… creative way to solve one passenger’s seemingly unsolvable problem. Now, the cabin crew member’s unique fix for the dilemma of a passenger who desperately wanted to move to a window seat, but couldn’t because there were no empty seats on the plane has gone viral to the delight of thousands of air travelers around the world.

It’s easy to sympathize with the transpacific passenger who was unhappy that his window seat didn’t actually have a window. There are few airplane seats worse to imagine than a window seat that doesn’t offer a view. A seat cramped next to the cabin wall, but without the benefit of something interesting to look at can feel downright claustrophobic – not quite as bad as a middle seat, but still quite unpleasant.

Couple this with the fact that the unhappy flyer was said to have been on a long-haul flight to China at the time, then add the high likelihood that he specifically requested a window seat and it seems the disgruntled air traveler might have had a legitimate gripe.

On the other hand, even the most reasonable of inflight concerns can prove tedious to everyone within earshot if there is no reasonable way to solve the problem and even more so should the complaint be repeated non-stop. According to the Mirror, this unnamed passenger made the rather sensible request to be allowed to move to a different seat (with at least a view of the wing). Unfortunately, the flight attendant was unable to accommodate the request because the aircraft was full and there were no empty seats for the man to relocate to. This is where the story could have easily ended, but the upset passenger apparently wouldn’t shut up about his less-than-optimal sightline.

In what was hopefully received as a good-natured jibe, the exasperated crew member came up with a creative solution to the problem. A fellow passenger on the flight posted the amusing result to Twitter. The post shows that the flight attendant had simply taken pen and paper and had drawn a window, Wile E. Coyote-style, for the irritated and persistent passenger.

The cabin crew member didn’t spare any effort in creating the virtual window seat. The view came complete with clouds, the sea and even a few v-shaped birds.

It isn’t clear if the difficult passenger was satisfied with his makeshift window seat upgrade or not. Social media, however, is counting the moments until the harried airline employee has to deal with a passenger who is just a little too upset about a broken in-flight entertainment screen.

[Photo: Shutterstock]

View Comments (7)


  1. FlyingNone

    November 19, 2018 at 8:24 pm

    Sorry, I don’t see the humor it it. Airlines should not be allowed to do this.

  2. justpassinthru

    November 20, 2018 at 12:57 pm

    I have noticed that on many (short and long haul) flights the 1st class/business class cabin don’t even open the window shades – essentially giving them the same view as this gentleman. When you fly frequently the view just isn’t that impressive.

  3. kkua

    November 21, 2018 at 1:33 am

    The photo caption is in Japanese. But the article refers to China. Which is it?

  4. arcticflier

    November 21, 2018 at 5:00 am

    This effort by FA could easily be interpretted negatively, and especially with an irate passenger.
    Not sure it was a good idea.

  5. BOBAD

    November 21, 2018 at 9:06 am

    I completely dis-agree with justpassinthru……… the more I fly the more important the view becomes (if only to relieve the boredom.)

  6. bluemeansgo

    November 21, 2018 at 10:02 am

    @kkua The tweet was by a Japanese person. The Flight was going to China. Also, it seems like the passenger basically said to the Cabin Attendant: “Give me a window” and that the whole interchange was supposedly friendly and a bit sassy, not rude. Not sure who the carrier was, but apparently it was not a Japanese Airline.

  7. KRSW

    November 26, 2018 at 2:13 pm

    @justpassinthru: I never get tired of the view. Even after being in transit for 20+ hours. The only way I’d forgo a window would be for a lay-flat bunk, similar to crew rest areas, where I can comfortably sleep the view away.

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