Review : Mercure Istanbul Taksim

100   Recommended
May 31, 2015 by

 Map | 2 Reviews | 100% Recommended
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Mercure Istanbul Taksim
 Map | 2 Reviews | 100% Recommended

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Liked:
Location
Service
Food
Amenities
Room
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I stayed 3 nights in this hotel and had an excellent stay there. I choose it because it is one of the very rare Accor hotel in Europe that have a lounge. In addition, it is well located in town and had excellent reviews. I had booked it with a -40% promotion, which was great because otherwise this hotel is expensive (contrarily to what many people think, Istanbul is not cheap at all for hotels, especially at this season).

The hotel is located at walking distance from Taksim square and also from the end of the Tramway line (Kabatas station), so it is very rapid to join all the interesting areas of the beautiful city of Istanbul.

The lobby area of the hotel are quite nice as you can see below :

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I arrived very late at the hotel (1:30 am) due to horrible lines at immigration in IST (close to 1500 people in line – a nightmare). Check-in was very smooth and my 1st contact with an employee of this hotel was already excellent : immediately my platinum status was mentioned and due to this I was upgraded to a Deluxe Privilege room with Bosphore view (I had booked a superior room, city view). Lounge access was granted without asking (it was precised that I booked a rate not including breakfast, so I could not have free breakfast at the main restaurant, but I could have it free in the lounge). He asked me if I needed a late check-out and 4 pm was granted immediately.
No drink voucher was given and I didn’t ask for it because with the lounge access, it’s not a problem.

The room was nice, large enough for me. I couldn’ t appreciate immediately the view because it was the night, but the following day, I was very happy of this view !

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View of Topkapi palace from my room :

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Pictures of the room and bathroom :

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Nespresso machine in room :

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Plates of chocolates and fruits + spring water was placed in the room :

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Bathrobes and slippers were provided in the bathroom

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I will present the lounge in the dedicated thread :
Accor master lounge thread (not Sofitel)

The hotel has a terrace, you can have drinks there (service is done by the adjacent lounge attendants).

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Views from the terrace :

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Check-out was very rapid. All staff in this hotel has just been great. Another example showing how nice the Mercure brand has become. Way better IMO than the very cold and standardized atmosphere of the Novotel. After check-out, I received the ususal satisfaction survey, and I just received an e-mail of the GM thanking me for having completed it and for the ratings I gave in it.

Definitely an hotel I recommend, and also knowing that it is one of the very rare to have a club lounge.

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This review lives in the Review : Artisan Istanbul MGallery (ex Mercure Istanbul Taksim) thread.
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