Hotel Review - Stavanger Atlantic, Norway

Stayed at this hotel for a business trip for several weeks.

Lobby and public places: 5/10. Lobby has been renovated and is nice looking with the FT freely available. Yet the corridors in the levels seriously needs some work. Worst is probably on the fifth floor, with big traces of moisture and mold.

9/10. Right in the city centre with convenient access to the bus station and the rare restaurants of the city. Compared to the Radisson Royal, no hill to clim. Pleasant view if you are on the good side of the building (three times out of four).

Room: 2/10. Never had that bad a room in a Radisson, Marriott or Hilton. Numerous spots on the carpet everywhere in the room, spoiled walls, with even old adhesive dressings stuck to the wall close to the air conditionner. Worn out furniture, old looking TV and unsafe remains of previous installations (curtains?).

Bathroom: 4/10. Towells are ok, Radisson bath supplies are quite good actually. However, very old equipement definitely needing some refurbishment: bathtub with strange big unidentified black spot, door with some color spots on several places, unstable toilets. Suspicious yellow-green water in every room when you try to have a bath)

As no iron in the room (requested but denied by reception..), you have to use a cupboard used as an ironing room. Iron locked to the wall to ensure you don't steal it, with the remaining of some meals staying here for a few days (didn't count, at least three).

Food: 6/10. Overpriced as always in the Nordic countries but slightly less than I could expect. Room service is ok for a Radisson, and free breakfast is better than average. However very limited choice for the different restaurants and room service.

Service: 7/10. Globally welcoming service, with however some of the staff looking totally unconcerned. Very variable attentions to the customer too.

Global note: 4/10, which is probably a generous evaluation. Cause the main advantage of this hotel has not been mentionned before, it is one of the only two hotels available for business travel. Even if you don't like it, you have no choice, and the rest of the main hotels are also Carlson's (Radisson Royal, Park Inn). Disastrous illustration of why a monopoly is always bad for the customer.