A pleasant stay

100   Recommended

August 25, 2017 by

 Map | 2 Reviews | 100% Recommended
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 Map | 2 Reviews | 100% Recommended

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Liked:
Location
Service
Food
Amenities
Room

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I had two nights here with my 1 year old a couple of weeks ago and would definitely recommend it

Started off well when checking in to be informed that as i'm platinum i had a room on their executive floor, i'd booked a superior room so a double upgrade was a nice touch

Lovely room, a note in the minibar telling me the entire contents were free including the alcohol

I had a look in the lounge around cocktail hour time, there was some food available and also drinks but despite it being a large lounge it had a very clinical feel to it, noone else was there including staff, made me long for the lounges in the Novotel's in Hong Kong, the food was good however!

We had breakfast included in the rate which was excellent, I had a high chair for my little boy anyway but was impressed that they offered them, first Accor hotel i've stayed in this year that has had them

When I claimed my drink at the bar I originally chose pineapple juice, had some and then finding it tasted odd i asked the barman, they tested it, found it fine, explained that its made fresh but if I wanted something else they were happy to change it, the fresh apple juice was really good

No personal anemities in the room, but was given sweets at reception and then a lovely surprise at check out in the form of a teddy bear as my 'welcome' gift, lovely touch, smart pullman ribbon and all

Definitely recommend the hotel, its in a pleasant location and was a decent price, on most occasions i've looked at hotels in Liverpool its been the more reasonable price even over the Ibis :-)

 

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4 comments and Y review

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