SPG Amex Bonus Offer NOT honored!?!

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I applied for the SPG Amex on 8/31. Personal was approved instantly, business card was put on hold due to duplicate application. Finally approved on 9/4. I received the personal card and 10k points after 1st spend. I just got around to activating the business card today and was told that there is no bonus attached to the application. Of course I forgot to take a screen shot or write down the bonus code for the 30k offer. Does anybody have either? Thanks!
I remember seeing this a few weeks back, maybe it will help with some info at the least: http://millionmilesecrets.com/2012/0...12/#more-15920

Also trying calling in again and verifying with a different rep