gggould

Hi all,

I stayed in a marriott in DC (300usd+/night) for couple of nights. One night I was locked inside the bathroom for more than 4 hours until midnight due to the door lock malfunction. Eventually the guest next door heard my screaming, then contacted the frontdesk to break my door and let me out.

Does anyone know how/whom should I file a complaint to? Ant ideal about how would I be compensated?

Thanks