GregL: Thanks for the direct line phone #, I called and asked what they could do for me - they brought my info up on the screen and immediately offered 1K points/month for 5 months, only one charge per month is required for the 1K bonus. Exactly what I was wanting, I didn't need to beg and didn't have to threaten to cancel - a totally painless and pleasant experience.

By the way, as soon as I locked in the retention bonus I called back and dished out an additional $35 for a second card on my account (for my spouse), now that it's a MasterCard and can be used anywhere it's finally worth it to me to spend a little extra to have another card.