FlyerTalk Forums - View Single Post - The 2016 BA compensation thread: Your guide to Regulation 261/2004
Old Dec 16, 2016, 5:35 am
  #1360  
UKtravelbear
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Join Date: Nov 2011
Location: Brighton. UK
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Originally Posted by kaka
right. so after the initial delay/canx on 4 oct, we finally got the approval to transfer funds from BA(on 26 Nov) to my HKG bank account. however, we still havent received the funds in 2 weeks. I asked last week and they said it had been transferred. I checked my bank again and the result is negative today.

i wonder what the next step should be? send them a strong worded mail and then go to court?
I'd phone them again asking to double check the bank details they used.

It's also possible it's lost in the bank's system.
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