Just booked 2 nights at HR HB for April. I called in and had the agent apply a DSU, which he said was confirmed and that I would get an email. I have not received an email confirming a suite. I did a FT search, and apparently, it's not uncommon for people to NOT get emails yet have suites booked when they check in. When I look at my Reservations, it shows a standard room. Should I just take the agent's word for it?