Originally Posted by
vrbaba
EY's availability does not match what AA agents are seeing. For e.g. several dates show JFK-AUH for 2 in F, but AA either does not see any or only seeing 1. The fact they are seeing some and able to book it seems odd as it used to match - what EY shows online and what AA sees.
Seems the online tool is not 100% accurate to search anymore for EY flights.
A helpful agent mentioned that sometime she can only see and pull inventory 1 at a time, so she created two locators and was successfully able to pull both the seats "one at a time". Might help to split records if others are having the same issue.