FlyerTalk Forums - View Single Post - DL forces ExpertFlyer to remove ALL data pertaining to DL flights
Old Sep 2, 2014, 9:35 pm
  #182  
ExpertFlyer Voice
Left Expert Flyer 4/23
 
Join Date: Jan 2005
Posts: 2,741
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Hi folks,

All of us here at ExpertFlyer just want to say thank you for the positive support we've been receiving, both on FT and via email.

Reading some of the posts on this thread it appears there might be some misconceptions on how airline data is distributed. To be clear, a GDS distributes airline data to its customers at the discretion of the airline. The airline-GDS contracts state that the airline controls the flow of data thru the GDS and if an airline decides that they don't want a particular GDS customer, agency or non-agency, to have their data the GDS must block data from being available to a customer if the airline asks them to. As noted in our quoted statement, Delta has already done this with many online travel agencies.

So as a practical matter, in the near term this meant that we had no choice and didn't "cave" as some have speculated, the DL information was going to be withheld with or without our participation. We continue to explore our options but for now, rightly or wrongly, the GDS-agency contracts allow for this as they have the right to modify the content made available to agencies.

We cannot comment on any future plans regarding this specific matter however we will continue to work on behalf of our customers to add as much value as possible to ExpertFlyer.

-The ExpertFlyer.com Team
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