FlyerTalk Forums - View Single Post - Miles taken from my account without my approval
Old Mar 30, 2014, 11:29 am
  #15  
GUWonder
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Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
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Posts: 102,095
I've definitely witnessed a greater frequency of mileage debit hiccups since US acquired AA. I've seen multiple cases where the same award type was pulled out twice for a single award trip in a given direction, and the resolutions to such messes have required extensive time-consuming pursuits and turned sloppy sometimes. And given some of the stuff I was hearing about pricing, it was clear that there are more agents who are unfamiliar with free gateway stops on AA one-way awards.
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