Originally Posted by
Starwood Lurker II
But the following still applies:
"When using a Free Night Award, bedding and smoking preferences may be requested but are not guaranteed." Visit spg.com for more.
Sorry, Lurkers, but I don't see how this can be reconciled with post #3.
Originally Posted by
Starwood Lurker
Smoking preference is already guaranteed on Preferred (free) Night Awards, where it can be absolutely determined that smoking vs. non-smoking rooms are available. It is the bedding preference that isn't.
Is non-smoking guaranteed when I select that free night room type online or by phone, or is it not?