The largest expert travel community:
  • 674,441 Total members
  • 10,568 Users online now
  • 1,583,551 Threads
  • 27,593,132 Posts
Southwest Airlines

Airline Nixes Paper Tickets, Pneumatic Tubes

Airline Nixes Paper Tickets, Pneumatic Tubes
Ryan Boyd

Southwest Airlines is spending up to $300 million in order to update its operations, and its new reservation system will allow the carrier to do away with its paper tickets by issuing electronic versions to travelers using employee guest passes. Additionally, the pneumatic tubes used by ramp personnel will be replaced by fully digital communications.

“We’re looking for minutes,” Chief Operating Officer Mike Van de Ven said in an interview. “How do I save a minute here, a minute there? In 2017, we are more deliberate in our continuous improvement efforts.”

To read more on this story, go to Skift.

[Photo: Shutterstock]

Click to add a comment

You must be logged in on the FORUM to post a comment Login

Leave a Reply

More in Southwest Airlines

Southwest Airlines Nixes Basic Economy Seating

Ryan BoydJanuary 27, 2017

Southwest Claims Enduring ‘Southwest Effect’

Jackie ReddyJanuary 2, 2017

Online Southwest Check-In Disrupted by Glitch

Ryan BoydDecember 21, 2016

Copyright © 2014 Top News Theme. Theme by MVP Themes, powered by Wordpress.