Westin Whistler = Excellent Platinum Benefits

100   Recommended

One Bedroom Premium Suite
July 24, 2018 by
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One Bedroom Premium Suite

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One Bedroom Premium Suite

I had a 5-night stay at Westin following two quick stays at Hilton and Delta which allowed me to compare these three hotels in Whistler.  I booked my room at Westin several months in advance and got a very good Best Rate Guarantee of $140 CAD before Starwood changed the rules which made BRGs more difficult.  We stayed at Westin last year and enjoyed our stay so we were looking forward to come back. We received a lovely welcome gift from my Ambassador!

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The common areas of the hotel including reception give the most inviting impression of the three hotels we visited.  The high ceilings and the design gives the hotel a nice ski resort atmosphere.  

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Room

I got a Platinum upgrade to a one-bedroom premium suite with mountain view which was selling for $120 CAD more than the basic room, so it was by far the most valuable upgrade I got of all three hotels. Even though it’s a suite, the room is considerably smaller than the studio at Hilton (let alone comparing suite vs suite), but the advantage is that it has more of a condo feeling to it since it’s not just one big room.  The kitchen / dining area is functional, similar to Delta, whereas Hilton does not have a dining table.  However Westin could use more counter space for cooking.  The living room has a sofa bed and a fireplace.  The TV is above the fireplace but it is very small, in fact about 4 times smaller than the huge TV at Delta.  From the living room you have access to the terrace which sits in front of the bedroom.  The mountain views are great and we could enjoy nice sun in the afternoon.  The windows are large in the living room too, so we had mountain views from the kitchen and living room as well, in addition to good natural light.  The bathroom was the best of the three hotels in my opinion and the only one that has a stand-alone shower.  While the kitchen / living room has a decent size, as mentioned previously in this thread the bedroom is very small.  The room has a queen size bed because a king would not fit.  In addition the bedroom lacks convenient power plugs near the bed; they are near the floor, behind the night tables.  Air conditioning worked well and unlike Hilton which has an AC wall unit, Westin has central air.  The furniture at Westin is not dated, but now that Hilton renovated its rooms, Westin is lagging behind a bit.  Delta looks more refreshed than Westin as well.  I would also note that the fridge at Westin is quite small whereas Hilton and Delta have a regular size fridge.  The small fridge was fine for our purposes, but it just goes along with the overall theme that space is not Westin’s strong suit for sure, even in the 1-bedroom suite.  To be fair, my comparison of the rooms might be slanted by which room I originally booked and which room I got upgraded to at the three hotels.  I booked the entry level room at Westin but I booked something above at Hilton and Delta.  If hotel occupancy was high at all hotels and no upgrades available, and if I had booked the entry level room at all three, I believe Westin would actually have the largest room of the three.  If someone needs space and intends to book a room above the entry level, then Hilton might be the way to go.  

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Dining

Starting this month, the breakfast benefit to Platinums is now full breakfast rather than continental only.  This is a nice improvement – full breakfast is worth $35 CAD per person. It used to be that you had to pay $16 extra per person to upgrade from continental to full.  The quality of the breakfast is better than what you get at Hilton, plus the fact that the ambience at Westin is superior with nice seating areas, large tables, not crowded, high ceilings, large windows, etc. There is no comparison possible. And Delta does not even have a breakfast buffet.  I found the Westin breakfast to be quite good for North American standards.  I enjoyed having cherries, raspberries, strawberries, blackberries, and blueberries for breakfast, in addition to vegetable frittata which contained broccoli, bell peppers, and mushrooms.  Cappuccino was also included unlike some hotels where you can get coffee but cappuccino is at extra charge.  

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Overall

Overall I enjoyed my stay at Westin once again, and I will continue to favor this hotel relative to Hilton and Delta in part due to the breakfast benefit, good odds of upgrades if the hotel is not full, and the overall ski resort atmosphere.  However Hilton and Delta are adequate hotels, so if the price difference between Westin and others is significant (which can vary widely based on dates), I remain open to all options.  

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