Westin Tianjin - A Review

100   Recommended
Room 1806 , Club Level King
April 29, 2019 by

 Map | 1 Review | 100% Recommended
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The Westin Tianjin
 Map | 1 Review | 100% Recommended

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Room 1806

Club Level King

Liked:
Location
Service
Food
Amenities
Room
Stats
Room
Club Level King

Check In

I was greeted by Aili at the front counter, an Italian who can speak English. She took me to the counter where Ester checked me in. Ester was perhaps the most unfriendly check-in person I have had the pleasure of dealing with in China. She didn't acknowledge my elite status, thank me for my loyalty, ask me about my welcome gift. It was passport, credit card, and here are your cards. Checking was a 2/5. If Aili wasn't so friendly, it would have been a 0/5.

Room

The room was the Club Level King. It was a good size but quite a bit dated. The wall paper on the right of the wall as you walk into the room was peeling and looked quite bad. It really should be repaired.

I found the bed to be a bit too soft, but I'll take that over a hard bed you find in most Chinese hotels. The King was quite large and the Westin blankets are quite comfortable.

The bathroom was the part of this room I didn't like. You can see in the photos. Having a separate door for the toilet that opens awkwardly for how you get to the toilet in the middle of the night was a bit of a no go for me. The way the bathroom is contructed just doesn't do it for me. I don't like walk through bathrooms unless I am in a suite, and defintely I don't like toilets that are outside the shower area.

Photos:

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Service

The staff were quite friendly outside my checkin person Ester. I didn't have any complaints. The gym/pool area are quite good. I didn't use the pool but I did use the gym.

 

Photos:

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Dining

We used the lounge for the evening happy hour. I was quite disappointed by the offerings. I guess I expected more from the Westin brand, as I have heard a lot of good things. I have had better selections at Courtyards here in Asia.

We did eat breakfast on the 1st floor and the selection was quite nice and the fact that they let elites choose breakfast on the 1st floor or 20th floor lounge was actually a nice feature of this hotel. The staff were friendly in both the lounge and restaurant.

Photos of Lounge:

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Location

The location is pretty killer for visiting historic sites. It is about 1-2KM from the St. Regis, so depending on which area you want to visit, you can choose either hotel.

Overall

Overall, considering the lounge was a bust and this hotel is in the same area as the St. Regis, I have to say the St. Regis was better for room and breakfast, but worse for customer service. If you are trying to make a choice from one of these or the other, the view from the St. Regis is nicer and the rooms are much nicer. The Westin's gym though is better and if that is important to you rather than the room experience, it is something to consider.

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