Trip Report - W Mexico City

100   Recommended

December 2, 2003 by

 Map | 1 Review | 100% Recommended
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 Map | 1 Review | 100% Recommended

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Liked:
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I just got back from my Thanksgiving vacation via United consisting of stops in San Jose Costa Rica and Mexico City. While in Mexico, I stayed at the new W Mexico City.

The hotel is located on Campos Eliesos in the Polanco area. Next door on one side is the Hard Rock Cafe and the other side has The JW Marriott, the Intercontinental and the Nikko.

Our room was 710 with a king bed. Although the website claimed the room would have a "full bath", it only had a shower (along with the signature hammock). The bathroom sink is located outside of the shower area and is basically part of the bedroom/living area. I found this somewhat irksome, but I tried to go with the flow since it seems to be part of what makes this W special. However, when traveling with a partner, some of the "magic" disappears when you get to watch them get ready to go out in public.

I would inquire if given a *10, *11 or *12 room if it is next to the ice machine and service door. I was in 710. It was quite noisy with the service door/ice machine door slamming all through the night, bucket handles clanging and loud conversations. For the first five nights of my stay I thought I was hearing conversations in the hallway from guests, until on my final night I got out of bed after loud conversation for 10 minutes to find three W employees literally outside my door talking LOUD. I asked politely for them to be quiet and they seemed to comply for the rest of the night.

Besides this one rough spot, the hotel is great! The staff, while a bit rough, is so friendly and gracious that I found it hard to complain about anything...even my missing "full bath", which is something I look forward to when I stay at a hotel.

The restaurant provided an excellent assortment of breakfast dishes including some really tasty Mexican specialties. Downstairs in the lobby in the morning, a small spread is set-up providing coffee for $2.50 and pastries/breads at reasonable prices. I had dinner one evening and the lighting and ambiance (and fabulous crowd!) made for a really cool experience. The difference between the day and night is amazing. Dinner for two including appetizer, main course, dessert, 3 bottled waters and 3 alcoholic drinks totalled $130 US not including tip. Definitely not a "bargain" but it was a nice two hour, unrushed experience that we enjoyed very much.

There are many great restaurants (I'm not counting the Hard Rock...) within easy walking distance and a Starbucks approximately 1 block away. While it seems that some of the staff, including one of the concierge, would guide you to a "sitio" whenever you left the comfy confines of the W, we never felt any danger walking in the Polanco area nor across Paseo de la Reforma to Chapultepec Park. It is a bit unnerving to see armed security outside most of the "nice" restaurants in Polanco, but one of our tour guides assured us that only the really bad banditos had guns. The rest of the people were subject to strict gun control laws.

One last note, for those of you who like to feel you are a "rock star" for a day (or two), this is a great hotel. The "Living Room" area was jammed pack every night with the movers and shakers and beautiful people. Personally, I like a hotel where I can come in after dinner and sit at the bar and have a quiet drink with a few people around. Hundreds of people...no. Friday/Saturday there was a roped off area with people waiting to get in. My only "rock star" moment was when I waived my hotel card key and they waived us in.

All in all, the hotel seems to be up and running. There are a few touches still remaining including an outside patio off the restaurant that is yet to open and blank walls in my room where, based on renderings I've seen, photographs are supposed to be.

One final note, following my Monday-Thursday rate of $239, I was able to change my reservation and get the new special weekend rate for Friday/Saturday night of $179. However, even though Travelocity had the same rate for Thursday as well, I could not get Starwood to match that rate. I was told to book Thursday on Travelocity which I thought was not very user friendly. Additionally, taxes of 15% VAT and 1.75% lodging can add a nice amount to your final folio.

That's it! I look forward to another stay at the W Mexico City and will save up for one of the Cool Corner rooms (they have the bathtubs!).

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