- Stats
My stay was for 4 nights, with 2 separate reservations for a King room. First 3 nights on the “Third Night Free” rate of 147usd/night. Fourth night was on the Pre-Opening rate of 180usd. Called GP to use a DSU, but they were only able to apply it to the first reservation since the rate was different on the fourth night, otherwise I would have used two DSUs. After a quick mail, GM assured me that it would be no problem to stay on the suite the final night.
Check In
At check in GM and Guest Services Manager came to say hello! I was upgraded to the 88 sqm “Terrace Suite” (#1104), the only room in the hotel with a private balcony. Check in was quick and GSM went up with us to show us the room.
Terrace Suite
The room is nice, with a very open plan.
Even though this is a suite, I don’t think this room is much of an improvement over a Club room, except for the terrace. Because of it’s layout there is a lot of wasted space, specially at the entrance and bathroom.
Room entrance.Living area. TV is 55". Sofa is very confortable.
I choose points as Welcome amenity, but water, macaroons and fruit was provided as well.
The bed on this room is small, Queen size I believe.
Bathroom. Shower to the right, toilet to the left.There is no bathtub.
View of the Terrace. The balcony was huge, but it was cold and windy outside, so we did not use it much. Must be lovely to have in summer.
View from the Terrace. Pocitos beach on the right.
Their biggest suite “Rio de la Plata” is #1112.
Executive Suite
On the second day I requested to be moved to a suite with separate sleeping and living areas. To my surprise I was further upgraded to a 110 sqm “Executive Suite” (#908). The room is huge and very nicely decorated.
Room entrance and guest's bathroom.
Dinning area with small kitchenette. There is no microwave or stove.
Living area. Sadly the TV is only 47” on this suite.
Sofa is super comfortable and huge, almost 3mts in lenght. The tables are the same ones used in PH Sydney.
Bedroom is huge. Desk is inside the bedroom.
Between the bedroom and bathroom there is a dressing area with lots of space for luggage and clothes
Bathroom. Jacuzzi was pretty great.
Room #914 is almost the same layout as this.
Toiletries
Toiletries are from “Under the Canopy”, made in Brazil.
Overall
Both rooms decor was fresh, modern and tasteful. However, the bathrooms had a cold “industrial” feeling that I did not like.
At the Club during the evening cocktail is common to see the hotel’s executives chatting with each other and with guests. I was able to meet the Director of Operations and the Chef there.
Room service prices are nonsense, to the point that it’s cheaper to get dinner for two at the hotel’s restaurant than to order a Club Sandwich to your room.
Charges are converted to the local currency, with the official exchange rate for the day. I payed with Hyatt Gift Certificates with no problem.
This is a great property and almost everyone is super friendly and attentive! We’ll be back soon. :)
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