Ritz Carlton Georgetown

1   Not Recommended
One Bedroom Suite
September 11, 2014 by EXPERT

 Map | 4 Reviews | 75% Recommended
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The Ritz-Carlton, Georgetown, Washington D.C.
 Map | 4 Reviews | 75% Recommended

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One Bedroom Suite

Liked:
Location
Service
Food
Amenities
Room
Stats
Room
One Bedroom Suite

This was the first hotel I stayed at. We were allocated a 1 BR suite on the first floor with STARS amenities which include: daily full breakfast to a value of $65 per room; upgrade if available upon arrival; $100 F&B credit; and 4pm late check-out if available. This RC is in a former incinerator and is also the smallest with about 80 rooms or so, a high proportion of them suites. The decor is very contemporary and nothing like your traditional RC.  

Room

Our 1 BR suite was large (about 1000 sq ft) with a full bath (and ridiculously large walk in shower) and a powder room off the entrance. Due to the lay of the land, our first floor suite felt subterranean and definitely made the suite feel darker. Those on higher floors certainly appear more light; with the hotel being full we were unable to see any other rooms so I cannot confirm this. One thing I did not like was that if your room is in the West block, one must go down one level from the lobby and walk a not inconsiderable distance to the elevators to go up to the guest room floors. While the nature of the building causes limitations I think this could have been designed better.

Service

On this stay, service was abysmal. From the doorman, check-in, front desk, housekeeping, and with one exception in the restaurant, the service was decidedly more W than RC. On several occasions it took a lot to bite my tongue and not say anything as some of the interactions were quite rude. This was a shame as this property does have so much potential. I truly hope that this is an aberration.

Tips

There is a house car available on a first come first served basis. Some additional points: -there is a car service available officially 7am to 9am and 6pm to 8pm but if you ask it can be made available outside of those hours. -toiletries are Asprey -F&B at Degree's Bistro is spotty and service is quite poor since there was only one hardworking server (Nick) and another person who would seat people but would disappear for long stretches of time. -Internet is $9.95 per day but is complimentary if you are a Marriott Rewards member. -the shower stall in our room became very slippery when wet to the point it was dangerous. I ended up putting a bath towel on the floor to prevent me from slipping -at 6pm every evening there are complimentary S'mores in the Lobby Lounge.

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