Review Sofitel Dubai Downtown

100   Recommended

Luxury / Burj Khalifa vie...
November 11, 2018 by
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Liked:
Location
 
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Food
 
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Room
 

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Luxury / Burj Khalifa vie...

Liked:
Location
Service
Food
Amenities
Room

Stats
Room
Luxury / Burj Khalifa view

I spent 4 nights in Sofitel downtown Dubai. Very good hotel regarding location, service, Platinum treatment and having a Club Millésime. Some room for improvement for the Club (to be detailled in the review) but no big issues.

I apologize for the pictures not upright, but as you know it's a well-known and long time bug on FT with pictures taken on iOS device that the tech team has still not adressed for years...

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Check In

Check-in was not done at the lounge because it was 1 am. But it was efficient and courteous. I was thanked for my loyalty, was given all instructions for the lounge and was upgraded one level (from luxury to Luxury/high floor Burj Khalifa tower view). Drink voucher was given + 2 vouchers with 20% rebate for the Georgian and Lebanese restaurants located inside the hotel.

Pictures of the main lobby :

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Room

Room was large, very modern as you expect. On the 25th floor.

Large cabinet for storage but no drawers to unpack properly.  Another very annoying thing was a very complicated system to switch on/off the various lights of the room. This is annoying me in more and more hotels. Why is that egtting so complicated to switch on/off a light ???

Turndown service was provided every evening.

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Welcome gift was a fruit platter + cakes

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Bathroom had a bath tub + separate walk-in shower, Lanvin products.

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Nice views on the surroundings and the hotel pool down below:

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Swimming pool

The pool is in a separate building connected by a bridge to the main building, on the 5th floor. This is a pleasant pool with an adjacent bar/restaurant and a nice view.

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Dining

If you get lazy at night and do not want to go out, the hotel has several restaurants :

  • the main one on the 3rd floor where breakfast is served
  • A lebanese restaurant
  • On the top floor : a Georgian and a Peruvian restaurants.

I tried the Georgian and the Lebanese ones. Food was very good. Quite expensive but with the 20% rebate, it’s OK.

This is the outdoor terrace of the Lebanese restaurant, from the Skybridge going to the hotel guests pool.

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Club Millésime

It is located in te main lobby. I was very surprised to learn it was located there as I was expecting it to be on a high floor as usual in that kind of hotels. For me, this is one of the point they can improve. Indeed, with the very high ceiling, it lacks the intimate atmosphere you usually have in a club lounge. 

2nd point for improvement : the food offering is quite limited for both breakfast and evening cocktail time. For BF, you can of course order egg products (BTW, the crepes are really good). The wine selection available at evening cocktail time is of good quality, but it was sometimes long to have your drink delivered. 

Overall no big issues, this is a nice facility and the staff was great.

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At breakfast time:

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At evening cocktail time:

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Location

Very nice location in the heart of downtown area, 50m from Dubai Mall/Burj Khalifa metro station. Easy to reach the Dubai mall and BK tower via a sky bridge from the metro station.

Overall

A very good stay in a nice and well-maintained hotel. Good service and Platinum treatment. I would return without hesitation.

Unfortunately, the hotel posted an incorrect number of points, as always when I am in the situation of a pre-paid stay partly with points and partly in cash. 

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