Renaissance Brussels - Excellent treatment for elites

100   Recommended
Room 636 , Junior Suite
October 25, 2017 by

 Map | 1 Review | 100% Recommended
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Renaissance Brussels Hotel
 Map | 1 Review | 100% Recommended

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Room 636

Junior Suite

Liked:
Location
Service
Food
Amenities
Room
Stats
Room
Junior Suite

Despite that the rooms in this hotel have a little bit a dated look I love this hotel for the smiles I get from the staff and the excellent treatment for elites.

Check In

Check-in has always been a pleasent experience at this hotel.  Staff are friendly, start a little conversation.  As a platinum member I got a paper where I could choose my welcome gift.

On my first stay I arrived around 6PM on a friday evening and some sort of happy hour was going on apparently and I promptly received a glass of wine.

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Room

Rooms have a little dated look.  Beds are comfortable though. TV in the room is brand new with a USB interface.

Bathrooms are rather small but include a nice set of amenities.  Only the executive suite came with a bigger bathroom.  I have stayed in a club level room, junior suite and excecutive suite.  All three rooms offered bath robes by default.

My last stay was in a junior suite.  This room has a seperate small office.  The room is twice as large as the regular rooms but not very practical.  A wide open space between the bed and the TV on the opposite wall.  A sofa is placed along the right wall, not really in a good position to watch the TV either.

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The last picture shows the welcome gift we received as Platinum member.  

Service

This is the main reason I like this hotel as much.  I feel welcome from the moment I enter this hotel.  Everybody who works here is very friendly and polite from the reception to the restaurant to the gym. (which is operated by a 3rd party)

My first stay here was a surprise for my wife for our wedding anniversary.  I had booked an arrangement that included some cocktails but as I mentioned this during check-in (they asked something along the line "what brings you here") they promptly upgraded us to the executive suite and upgraded the cocktails to a 3-course meal in the restaurant.

On all my subsequent stays I always received at least an upgrade to a club-level room and as mentioned earlier on my last stay as Platinum member to a junior suite.

I should say all my stays were on a Friday or Saterday evening.

Dining

Breakfast:

The breakfast buffett is pretty extensive.  I cannot think of something I miss.  Gold & Platinum elite members get a free American bfast for 2.

Dinner :

It has been a while since we had dinner in the restaurant but I remember that it was pretty much OK.  Food as well as the wine were certainly OK.  Service was very friendly over here as well.  It was no problem to change some aspects of the set menu.  There were also quite some other customers in the restaurant, which makes it always more cozy.

 

Location

The hotel is very well located for everything related to the European offices in Brussels.  But Brussels is not that big, 20 minutes walking will take you to the central square, 15 minutes to the royal square.

This hotel offers very interesting rates over the weekend so I would certainly recommend to pick this hotel during the weekends for your city-trip to Brussels.

Fitness - Parking - Lounge

Fitness:

As a guest of the hotel you have access to the World Class fitness center located adjacent to the hotel.  Entrance is on -1.  The fitness offers a heated pool, a gym and bot a mixed sauna (dressed) as a naked sauna (in the changing rooms)

Use of all the facilities and the lockers is free.  

On Saterday morning this place is rather busy.

Parking:

The hotel has a large parking facility that it shares with the Marriott Executive Appartments nextdoors.  At first it can be tricky to find the entrance to the parking.  The sign is a bit hidden (it hangs on a wall for the opposite traffic direction whilst the street is one-way). The entrance is in the Rue de Parnasse, almost opposite the Vietnamese restaurant, before you reach the entrance of the hotel.

You may find parking spots in the street as well but you need to pay for parking along the street during the week as well as on saterday.

Lounge:

As mentioned earlier I never really made use of the lounge as it's not open during the weekend.  I did however take a peek during my stays and I must say it doesn't look very attractive.  It looks rather small for the large amount of elite members I suppose will stay in this hotel during the week.  These are however just assumptions.

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